Returns and Shipping

Have an issue with your product? If you wish to return your CycleMate order, please do so within 30 days to enjoy our 30-Day Money Back Guarantee.

If you do have any questions, please send us an email and our team will gladly guide you through our returns process within 48 hours of receiving your refund request. Once your returned product is received, an email will be sent to notify you and a refund will be processed through the original method of payment within 7 days.

Please note some countries can see delayed shipping times due to customs

You can view our full shipping and returns policy by clicking here